Terms of Service

Last updated: 2 August 2026

What we do

Packet Ready Consulting prepares licensing documents for Adult Residential Facilities in California: CDSS Part A forms, Part B narrative policy documents, and Regional Center Program Designs. We also offer a correction service for packets returned by a reviewer.

What we are not

We are not attorneys and we do not provide legal advice. Nothing on this website, in our correspondence, or in the documents we prepare is a legal opinion. If you need legal advice about entity structure, liability, employment, real estate, or a dispute with a licensing agency, consult a California attorney.

We are not affiliated with, endorsed by, or acting on behalf of CDSS, the Department of Developmental Services, or any Regional Center. We are an independent private business. We cannot influence, expedite, or guarantee any decision those agencies make.

What you are responsible for

California law places certain obligations on the applicant personally. We cannot perform them for you, and no consultant can:

• Signing your application. The LIC 200 is signed by the applicant under penalty of perjury. Joint applicants must all sign; corporate applicants need an authorizing Board Resolution.
• Attending the CDSS orientation. The applicant must attend personally and obtain the certificate of completion.
• Live Scan and background clearance. Each individual completes their own.
• The accuracy of what you tell us. We build your documents from the information you provide. If that information is wrong or incomplete, the documents will be too. Review everything before you sign it.

Revisions

Reviewer-requested changes are free, without limit. If CDSS or your Regional Center asks for a change to a document we built, we make it at no charge, however many times they ask.

Your first two rounds of client-requested changes are free. After that, we quote the work before starting it, based on scope. No work is performed and no charge is incurred until you approve the quote in writing.

Correction pricing applies to packets we did not prepare, and covers one round of corrections against a specific deficiency notice. The fee is set by the number of line items on that notice: $400 for 10 or fewer, $800 for 11 to 20, and $1,200 for more than 20.

Standard and Premium. Standard service ends when we deliver the completed documents to you for filing. Premium service additionally covers our work responding to the reviewing agency — CDSS for licensing, or your Regional Center for vendorization — until a decision is issued, for up to twelve months from the date your packet is submitted.

Fees and payment

All prices are flat fees, published on our services page. The price quoted to you before work begins is the price you pay, unless you request changes outside the revision terms above and approve a quote for them. Payment terms are agreed before work starts.

No guarantee of approval

We do not guarantee that any application will be approved, or approved within any particular timeframe. Licensing and vendorization decisions rest entirely with CDSS and the Regional Centers, which apply their own judgment and may request items no consultant can anticipate. Any consultant who guarantees you approval is making a promise they cannot keep.

Refunds

If you cancel before we begin drafting, you receive a full refund. If you cancel after work has begun, we refund the portion of the fee corresponding to work not yet performed. We do not refund completed and delivered documents on the basis of an agency decision, since that decision is outside our control — but the free revision commitment above continues to apply for as long as you are working toward approval.

Confidentiality

We treat your information and documents as confidential and do not disclose them except as needed to perform the service or as required by law. We do not publish client names, facility details, or documents as samples or marketing without your written permission.

Intellectual property

On full payment, the completed documents we deliver are yours to use for your facility. Our underlying templates, checklists, and review methodology remain ours, and are not licensed for resale or redistribution as a competing service.

Limitation of liability

To the fullest extent permitted by California law, our total liability arising from our services is limited to the fees you paid us for the work in question. We are not liable for indirect or consequential losses, including lost revenue or delayed facility opening.

Governing law

These terms are governed by the laws of the State of California, and any dispute will be handled in the state or federal courts serving Riverside County, California.

Changes

We may update these terms. The version in effect when you engage us is the one that applies to your project.

Questions

Ask before you buy, not after. Terry.West@packetreadyconsulting.com · (805) 868-0807